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WARRANTY

PLF Australia warrants against visual defects (meaning the look of the vinyl, colour differences) and adheasive defects that are apparent prior or during installation of the vinyl.

We will offer replacement film for any issues mentioned above or abnormal discolouration within the first 2 years of installation given the vinyl has been cared for and maintained with our vinyl care guidelines. Replacement vinyl will be arranged per meter quoted by an in-person appointment or digital assesment if the situation requires.

Labour costs related to install, removal, lifting clear coat / poor paint will not be covered under the warranty. Any material damaged after installation through wear and tear, vehicle colision, or neglect will not be covered.

Discolouration or lack of adheasion caused by application to an unprepped panel, body filler, rust, or other poor
surfaces will not be covered.

We strongly reccomend adequite panel preperation, controlled enviroment, and patience when installing PLFilms vinyl. Warranty does not cover debries under the film due to intallation, discolouration due to overstretching,
overheating or cut marks due to improper techniques. The leading cause of premature vinyl failure (waterspotting, streaking, discolouration) is due to incorrect vinyl care. Many automotive based soaps are highly acidic which will aid in removing stubbourn dirt on paintwork, but will degregate the UV resistant coating ontop of the vinyl. As PLFilms Vinyls are infused with a PPF style selfheaing top layer, this layer can still be broken down over time if the vinyl is not cared for and maintained within the vinyl care guidelines.

If you need to make a Warranty claim, please contact us at sales@plfilms.com.au with your order number in the
subject field, and a description of the issue that is related to warranty.

We ship with reputable logistics services, specifically AUSPOST and TOLLIPEC. Once they receive the package for transit they are responsible for its delivery. Although we understand the frustration it can cause, we are not
responsible for delays in transit.